Frequently Asked Questions
Everything you need to know about your Everything 420 experience.
Is your packaging discreet?
Yes, all orders are shipped in plain, unmarked boxes or mailers with a generic return address to ensure your privacy.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, used glass or accessories cannot be returned.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure mobile payment options.
What should I do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the damaged item and the packaging. We will arrange for a replacement immediately.